66: Xu Minghao gets angry twice a day

“Alright, as long as you all are satisfied. That’s all for the live stream today, everyone. See you next time.”

After saying that, Sun Zhuoyue immediately clicked to end the broadcast. The netizens in the live stream didn't even have time to react before the page notified them that the streamer had gone offline, leaving behind hundreds of thousands of bewildered netizens.

It wasn't that Sun Zhuoyue didn't want to capitalize on this wave of traffic, but rather that this wave of traffic was already sufficient. Netizens might not know, but how could he not know about the behemoth that is Xinghe? He was afraid that if the live stream continued and asked any inappropriate questions, it might anger Xu Minghao and cause him trouble.

Sun Zhuoyue put away his phone and said to Xu Minghao, who was still eager to answer netizens' questions, “Mr. Xu, I’ve already closed the live stream, and I’m about to board my flight, so I won’t disturb you any further.”

Having gotten enough traffic and content, Sun Zhuoyue immediately bid farewell.

Xu Minghao was a bit reluctant; he still wanted to answer more questions from netizens. He had intended to use Sun Zhuoyue's live stream to announce their upcoming rebranding to Xinghe Aviation and their entry into the mainland market, building momentum.

Seeing that he was about to leave, Xu Minghao had no choice but to stand up. “Alright, then I won’t disturb Mr. Sun’s journey.”

Sun Zhuoyue suddenly remembered the content he had. “Oh, by the way, Mr. Xu, I might post what happened today online. You wouldn’t mind, would you?”

To be honest, he really didn't want to give up this content, but his job was somewhat connected to Xinghe, so he had to ask for permission. He was afraid that posting the content online without asking might offend someone. If Xu Minghao disagreed, he would absolutely not post it.

Xu Minghao pondered upon hearing this, considering the potential impact. After a moment, he said with a smile, “Mr. Sun, that is your freedom, and I have no right to interfere. However, I think it's a good thing to post it and allow the public to supervise us. It helps us discover our shortcomings at the earliest opportunity. I just hope Mr. Sun can record it objectively and truthfully.”

“No problem, Mr. Xu.”

Sun Zhuoyue immediately agreed and added,

“Don’t worry, Mr. Xu, when I edit the video, I will absolutely not fabricate facts. I will also highlight that after Xinghe acquired Cathay Pacific Airways, you responded to last year’s incident immediately and gained the passengers’ forgiveness. I believe the majority of netizens will understand.”

Upon hearing this, Xu Minghao was delighted. This was exactly what he wanted. It didn’t matter if it was posted, and it didn’t matter if they had made mistakes. They were able to identify and correct the issue, and what they wanted was for people to know that Cathay Pacific Airways was no longer the Cathay Pacific Airways of before.

This is an era of global internet connectivity, and as an influencer who frequently flies, the videos Sun Zhuoyue posts carry a certain weight in the aviation industry.

This was incomparable to that unreasonable Zhao Baijin.

“Then I’ll trouble Mr. Sun.”

Xu Minghao smiled and extended his hand, shaking Sun Zhuoyue’s hand.

Then he turned to his secretary, Zhang Yuanzhen, and said, “Xiao Zhang, please see Mr. Sun to his boarding gate.”

Zhang Yuanzhen felt helpless internally, but maintained a smile on his face.

“Mr. Sun, I’ll escort you to your boarding gate.”

With that, Zhang Yuanzhen pulled his luggage and led a delighted Sun Zhuoyue towards the VIP lounge elevator.

Below this Cathay Pacific Airways lounge was a Coaster minibus, which could drive directly from the terminal to the aircraft for boarding.

At this moment, Leng Yajun, the Director of Cabin Services, who had received the news, arrived late with a group of department managers. She stood at the doorway, watching Sun Zhuoyue’s retreating figure. She quickly pushed open the door and approached Xu Minghao.

A group of people followed, filing in.

Xu Minghao sat on the sofa, raised his hand, glanced at the Patek Philippe on his wrist, and then spoke to them faintly,

“37 minutes.”

“It took exactly 37 minutes from the moment my secretary notified you all to come over.”

Xu Minghao was stating a fact, but everyone heard a different meaning, and the pressure instantly intensified.

Even though the air conditioning in the VIP lounge was set to a comfortable temperature, Xu Minghao’s two sentences made Leng Yajun, a charming 38-year-old woman, feel cold sweat trickling down her forehead.

If Leng Yajun felt this way, there was no need to mention the rest of the Cabin Services department, who all dared not utter a sound.

Leng Yajun, under pressure, began to explain to Xu Minghao, “Mr. Xu, we were just conducting training for the flight attendants. We rushed over as soon as we received the notification…”

“Enough,” Xu Minghao interrupted her directly before she could continue.

“Training? Training to the point where our staff doesn't even recognize Air China's Platinum Card?”

“Training? Training to the point where our staff would actually say such things?”

“Sorry, Mr. Sun, we do not cooperate with Zhuoyue.” Xu Minghao mimicked the front desk’s tone.

“Ms. Leng, I saw the whole incident unfold. Although I have already appeased Mr. Sun, do you know what this incident makes me feel right now?”

Leng Yajun and the rest of the Cabin Services department all lowered their heads, not daring to speak, like elementary school students being scolded by their homeroom teacher.

“Disgrace!”

“I feel disgraced! Because of our staff’s unprofessionalism, our employees actually said such things. This isn't just my personal disgrace, do you understand? This is disgracing our entire company!”

“Tomorrow, after this matter becomes known to everyone, our peers and the general public, do you know how they will view us?”

“They’ll treat us like a joke!”

Bang bang bang —

At this moment, there was a knock on the door.

Xu Minghao was interrupted from his scolding. He impatiently said to the person from the Cabin Services department closest to the door,

“Open the door!”

Upon hearing this, the supervisor from the Cabin Services department quickly went to open the door.

The person who pushed open the door and entered was Wang Chengliang. As the Vice President in charge of frontline operations, he also rushed over as soon as he received the notification.

As soon as he entered, he sensed the tense atmosphere. Leng Yajun and her group were all bowing their heads like elementary school students who had done something wrong, facing Xu Minghao, who was seated on the sofa.

He had a bad feeling.

He also, like an elementary school student, went to Leng Yajun, who was bowing her head, and said to Xu Minghao, “Mr. Xu, I’m sorry I’m late…”

Xu Minghao said sarcastically, “You’re not late, you’re just in time, Mr. Wang.”

“Look at how you manage the frontline! I entrusted the frontline operations department to you, and this is how you manage it?!”

“Mr. Xu, please don’t be angry. What happened is not Ms. Leng’s fault. As their direct superior, I bear an inescapable responsibility.”

Wang Chengliang immediately admitted his mistake, without any intention of explaining, and even took all the responsibility.

He knew that further explanation to Xu Minghao was useless. Since the incident had already occurred, admitting fault first was the right thing to do.

“Good! As long as you take responsibility. You and all the management personnel of the Cabin Services department will have one month’s salary deducted.”

“From now on, I don’t want to see any more customer complaints, except for malicious complaints, of course. I, Xu Minghao, am not an unreasonable person. But I don’t want to see any more complaints about our service or unprofessionalism.”

“If I see it again, then I’m sorry, you know what will happen.”

Wang Chengliang and Leng Yajun, along with the other management personnel from the Cabin Services department, said loudly,

“Yes, Mr. Xu.”

“Alright, return to your posts. Mr. Wang and Ms. Leng, you two stay.”

Upon hearing that it no longer concerned them, everyone quickly pushed open the door and left.

“Come and sit down.”

Xu Minghao motioned for the two to sit.

(Next chapter, the perspective returns to the protagonist.)