478: The quality must be good

The two line leaders each earned 15,000 a month.

The other workers’ salaries reached 12,000 a month!

Such high wages were unprecedented.

The factory couldn’t possibly lose money and give it to them, could it?

Since the company was so good to them, they also had to consider the company.

Qian Ziyong smiled and chided, “Whether the company makes money or not, that’s the company’s business.”

“You are just Working; if there’s work, you do it; if there’s no work, you rest.”

“If there’s too much work, I will naturally continue to hire more people!”

“As for the company making money, that’s the company’s business.”

Just as he was speaking, Qi Nini came in.

As soon as she learned that Qian Ziyong had arrived, she immediately rushed over.

“President Qian!” Qi Nini bowed.

Qian Ziyong nodded, “President Qi is here, please sit down quickly!”

Hesitating for a moment, Qi Nini sat on the edge of the chair, “President Qian, I have already acquired…”

Qian Ziyong stopped Qi Nini from continuing, saying, “You’ve already reported these things.”

“You’ve done very well!”

“Now let’s talk about the future development of the factory.”

Since the general manager was discussing business, the two line leaders didn’t know whether to stay seated or leave.

Qian Ziyong saw their discomfort and smiled, “Don’t worry, when I, Qian Ziyong, discuss business, I’m never afraid of it being known.”

He even wanted his competitors to know his company’s plans.

It would be best if they tried to snipe him.

So he could lose more money.

Qi Nini had already taken out her voice recorder, preparing to record and then listen to it multiple times later.

Qian Ziyong stood up, thought for a moment, and said, “The products our factory produces only have three rules!”

“First is safety; this is paramount. No matter what product or food, it must be safe!”

Qi Nini nodded, “Boss, rest assured, all our materials are formaldehyde-free!”

The materials produced were for the employees themselves to use first, and only then sold to customers.

If they were unsafe or had excessive formaldehyde, would their own employees dare to use them?

Qian Ziyong continued, “Second, the quality must be good, very good!”

“For example, for cabinets, there’s only one requirement: the cabinet remains even after people are gone, one cabinet for three generations!”

“Ah?” Qi Nini’s mouth dropped open in surprise.

The two line leaders were also surprised.

Qi Nini said, “Bo… Boss, if the quality is so good, how will we make money?”

Qian Ziyong asked, “How can good quality prevent us from making money?”

Qi Nini hesitated, then said, “Ever since I became the CEO of Feihuang Industrial, I started reading books and researching companies that make money.”

“I found that almost most companies, the products they produce, the quality is never very good.”

“After a certain number of years, they will naturally break down.”

“And those companies that don’t make money and go bankrupt often pursue quality.”

Upon hearing this, Qian Ziyong’s eyes lit up.

He asked, “Why is that?”

“Good quality leads to bankruptcy, but poor quality allows them to live well and make a lot of money?”

His pursuit of good quality was purely because he felt he couldn’t harm consumers.

Products produced for export could be of slightly lower quality, but products for domestic use must be the best.

Qi Nini explained, “I read in a book that an old light bulb factory produced light bulbs of excellent quality; after a hundred years, the light bulbs were still lit.”

“Precisely because this company’s light bulbs were of such good quality, customers who bought their light bulbs didn’t need to buy them again, so the company had poor sales and couldn’t make money!”

“Whereas those with poor quality, customers use them for a few years, they break, and then they have to buy new ones, allowing for a continuous stream of money!”

Qian Ziyong listened with great excitement.

He found a shortcut to losing money!

Seeing that Qian Ziyong seemed intent on sticking to his approach, Qi Nini quickly said, “Boss, according to my research, many profitable businesses…”

“The quality of the products they make only needs to meet standards!”

“Some companies even rely on consumables to make money, making money continuously!”

Printers are a typical example of making money through consumables; the printers themselves are not expensive, but the price of consumables is very high.

Qian Ziyong said, “Qi Nini, what you said makes a lot of sense.”

“But this principle harms the interests of consumers.”

“Our Feihuang Group is people-oriented, so how can we harm the interests of consumers just to make money?”

“Raise the quality higher and higher, so high that even after the customer dies, the product is still intact!”

“This way, employees of our Feihuang Group can go out and confidently tell customers, ‘Our Feihuang Group has a clear conscience and lives up to consumers’ trust!’”

Qian Ziyong had heard news before that most businesses promoting a people-oriented approach had gone bankrupt.

Although Qian Ziyong didn’t know why, he resolutely implemented this policy!

“Yes!” Qi Nini nodded.

At this moment, she felt a bit ashamed.

She was thinking about how to make money, while President Qian was thinking about how to serve consumers well and be worthy of customers.

Qian Ziyong continued, “Third, the products produced by our Feihuang Industrial must not generate too much profit.”

“Just add a little to the material cost.”

“Adding 20% will be enough.”

He truly was a genius.

With these three conditions, how could Feihuang Industrial make money?

With good quality, customers wouldn’t need to buy again after their initial purchase.

Even if good product quality might lead to customers scrambling to buy.

But he would only make 20%, which wouldn’t be much money.

After buying once, there would be no need to buy again.

Making money once meant no more profit; everything else would be a loss.

This was just the material cost, not including labor.

In other words, even if a large number of customers trusted Feihuang Group and bought products from Feihuang Industrial.

After deducting labor, machinery, and other costs, unless they sold like crazy, they wouldn’t be able to make money.

Even if they had bad luck, like before, and customers, for some reason, insisted on buying their products.

If they really sold like crazy, they would only make money once.

He was truly scared by Feihuang Restaurant.

Feihuang Restaurant was quite effective at losing money in the early stages.

But Feihuang Restaurant was continuously making money, making it too aggressively.

He couldn’t even sleep well because of the profits!

Feihuang Industrial couldn’t repeat the same mistake; making money once was enough.

Customer trust in Feihuang was useless; if the products bought for their home weren’t broken, they couldn’t just waste money buying another one, could they?

However, this way, he successfully lost money, and other companies producing cheap products might not have an easy time.

But what did other people’s difficult lives have to do with Feihuang Group?

If you’re capable, produce high-quality products.

If that were truly the case, Qian Ziyong would be even happier!

Thinking of this, Qian Ziyong almost laughed aloud.

He paused and said, “Qi Nini, you must implement and carry out the three principles I just mentioned.”

“Any product with unsatisfactory quality or safety must be destroyed as a defective item.”

“Absolutely do not let customers use a poor product.”

“Our Feihuang Group is people-oriented, and we act with conscience in all our dealings.”

Qi Nini nodded heavily, “Yes, Boss!”

The boss’s arrangements must have his reasons!