Hey man, is the takeaway out?
With such a workload, even though the manufacturer dispatched five installation teams, they were still stretched thin.
There was nothing Xu Ning could do but have two teams of Haoding Property Management's maintenance workers join in to help with the installation.
Even so, it would likely take more than a week to complete the installation work for the entire Residential Complex.
While the installation of the shoe cabinets by the doors was in full swing, the owner's group chat was also incredibly lively, praising Haoding Property Management to the skies.
"When we were discussing the shoe cabinet plan before, I thought Haoding Property Management was just making empty promises, but then the shoe cabinets arrived in just a few days!"
"They started installing in my building, and mine is already done. It's so beautiful!"
"These shoe cabinets are really pretty. If I had them custom-made during my own renovation, they'd probably cost several hundred yuan, wouldn't they?"
"Even with bulk customization, it would be hundreds. So, that means Haoding Property Management spent nearly a million yuan again?"
"I just want to know, what is Xiao Xu getting out of being so good to us?"
"I'm already a bit scared to imagine what a terrible state our Residential Complex would be in if Xiao Xu ever stopped working for Haoding Property Management!"
"Does anyone have a daughter? Quickly offer her up and make Xiao Xu our Residential Complex's son-in-law, so he won't leave!"
"Don't be silly, even if someone has a daughter, could she be as pretty as Xiao Xu?"
"Why are the ones above so stubborn? Whoever has a big son should also offer him up to get Xiao Xu, wouldn't that solve it?"
"I do have a big son, it's just that he's a bit unworthy of Xiao Xu!"
...While the owner's group chat was bustling, Xu Ning had the housekeeper post a notice in the group.
To our esteemed owners:
Haoding Property Management is committed to providing the highest quality and most thoughtful service to all owners.
The Residential Complex is currently working overtime to install door-side shoe cabinets, expected to be completed within a week.
Considering safety, please ensure your children are supervised to prevent accidents.
Additionally, Haoding Property Management is responding to the call and is organizing a Community Office canteen to benefit and convenience the public.
If any owners have better suggestions regarding this, we welcome you to propose them, and we will certainly take them seriously.
Sincerely, all service personnel of Haoding Property Management.
As soon as the message was sent, the already lively owner's group chat became even more boisterous, with messages practically flooding the screen.
"What? Haoding Property Management is setting up a Community Office canteen? I approve with both hands and feet!"
"Wow, that's great, with a Community Office canteen, I won't have to cook every day!"
"Other places also have Residential Complex canteens, but in reality, they're pretty much like fast-food restaurants, right?"
"Our Residential Complex's Haoding Property Management will definitely be different. I bet Xiao Xu won't earn a single cent from us!"
"Exactly, I think so too!"
"I'm so excited, hurry up and open, I'll eat there every meal!"
"Xiao Xu, I don't eat ginger!"
...What Xu Ning saw was all the owners cheering and joking. It seemed unlikely that they would actually offer any useful suggestions.
Well, he might as well go deliver food himself!
As the dinner rush just began, there were indeed many delivery orders.
Especially many people working 996 overtime, miserably eating takeout while working, Xu Ning couldn't help but feel a little sorry for them.
He delivered several orders in a row, even delivering three orders at once sometimes, all without any incidents, quite smoothly.
But according to the system's 'trickster' law, something bizarre was already on its way.
He received another order, for spareribs with rice.
He went to get dinner, rushed all the way to the customer's destination, but no one answered the door after he knocked for a long time.
He double-checked several times, confirming he hadn't delivered to the wrong address.
He could only call the customer.
"Hello, your takeout has arrived, why is no one home?"
"Oh, just leave it at the door, I'm out, I'll be home soon." The person who answered the phone hung up directly after speaking.
Xu Ning didn't think too much, placed the meal at the door, and didn't forget to take a picture and send it to the temporary group chat.
Then he clicked 'delivered', and that order was considered complete!
But just as he was going to deliver the next order, he received a call from the merchant.
"You took the order for Fuyi Residential Complex just now, right?"
"Didn't you deliver it?"
The merchant's words made Xu Ning pause, and he said with some confusion.
"I delivered it!"
"I knocked, but no one was home, then I called the customer, and he told me to just leave it at the door!"
"I left the meal at the door and even took a picture, you can see it."
The merchant didn't speak, probably checking the messages in the temporary group chat. After a few seconds, he spoke again.
"Then why did the customer request a refund, claiming they didn't receive the meal?"
"Are you sure you definitely didn't take the meal after putting it down?"
Xu Ning was a bit speechless, why were there always so many messy things happening? He just wanted to deliver food honestly, why was it so difficult?
"I'm sure I didn't take it!"
"You should call the customer and ask what's going on!"
Xu Ning replied directly.
The merchant was probably also a bit annoyed, not knowing where the problem occurred.
"Are you still there?"
"Or could I trouble you to go take a look? If the meal is still there, could you pick it up for me?"
According to the platform's rules, if the takeout has already been delivered to the consumer, but the consumer applies for a refund due to issues with the meal, the rider does not need to return the takeout.
However, if the meal has not been delivered to the customer, as long as the customer requests a refund for this reason, the rider must return the takeout to the merchant.
After all, it's not the merchant's problem, and the merchant shouldn't lose a takeout meal.
If the meal genuinely cannot be found for some reason, merchants usually don't make too much of a fuss.
"Okay, I'll go back and check after I finish this order." These things are all about mutual understanding, and Xu Ning knew that merchants weren't easy, so he agreed without hesitation.
After he finished the orders he had, he went straight to Fuyi Residential Complex where he had just delivered food.
Sure enough, there was no takeout bag at the door.
He knocked on the door for a long time, but there was no response.
He couldn't help but frown, feeling very speechless.
Either the meal was stolen by someone going up or down the stairs, or the customer themselves took the takeout and then feigned ignorance after getting a refund.
There were no other possibilities.
He pulled out his phone and called the merchant, explaining the situation directly after connecting.
"The takeout isn't at the door, and no one answered when I knocked."
"You should just call the customer and ask."
In this situation, there was nothing he could do.
"I've called, but they're not answering at all!" The merchant's tone was very helpless, clearly troubled by such incidents.
Xu Ning couldn't help but frown and say, "Then why didn't you reject the refund? Was it forcibly approved by the system?"
The merchant said helplessly, "I definitely didn't agree, but the system refunded it on its own, what can I do!"
Just then, an elderly man came up from downstairs. He heard Xu Ning's words as he was going upstairs.
He quietly waved to Xu Ning, signaling him to go down one floor, as he had something to say.
Xu Ning hung up the phone and walked down suspiciously, stopping next to the old man.
"Young man, is your takeout gone?"