417: Initiate rights protection

Ye Su was unaware that, at that very moment inside Chilun 4S Dealership, Yang Guanlei was still on high alert regarding his situation, having already notified the legal and public relations departments to prepare for any potential rights protection actions he might take through legal or online channels.

After dinner, he was curled up comfortably on the sofa with Yan Ran.

Having no experience with rights protection and knowing no local lawyers, Ye Su took the opportunity to ask Yan Ran for her advice:

"Do you know any lawyers here in Yangcheng who specialize in handling rights protection disputes?"

"Rights protection disputes?" Yan Ran sat up from Ye Su's embrace and looked at him in confusion. "I do know some, but why do you ask?"

"Didn't you tell me last time to practice driving with Chen Xinyi when I had time, and to buy her a car once she was confident enough to drive on the road by herself?

A couple of days ago, I figured that since I'm going back to my hometown for summer break next week, I might as well just buy a car so she could drive around the underground garage or wherever when she's bored here. So, I went to Chilun 4S Dealership and picked up a Cayenne for her.

I've often seen videos of 4S dealerships selling defective vehicles as new ones to customers, so after picking up the car this morning, I asked a friend who runs a car dealership to help me re-inspect it.

I don't know if I should call myself lucky or unlucky, but after my friend checked it, he discovered that the car had actually been in an accident; the dealership had just refurbished it and sold it to me as a new car.

I definitely wasn't happy about paying the price of a new car for an accident vehicle, so I went back to the dealership this afternoon and demanded that they compensate me with three times the purchase price according to the contract. They refused to admit it and even told me to go ahead and sue them in court..."

Then, Ye Su gave Yan Ran a rough account of what happened in Yang Guanlei's office that afternoon, only omitting the part where Lin Xiaxuan tried to seduce him.

"What!" Yan Ran was instantly furious upon hearing this. "Selling you an accident car as a new one, refusing to admit it when caught, and then arrogantly telling you to sue them? Isn't that just bullying people!"

"You don't have to be so angry."

Ye Su chuckled and pressed Yan Ran's hand down, then gently patted her back as if coaxing a child. "It's millions of dollars, after all; if they can get out of it, they definitely will. Even if they can't in the end, it's just a 'refund one, compensate three' deal; they won't face any greater losses. If they happen to get away with it, they'll have made a profit."

Upon hearing this, Yan Ran's chest, which had been heaving with anger, finally calmed down. "You're quite open-minded, aren't you? You're not even angry after being treated like that?"

"What's there to be angry about? I should actually thank them for voluntarily putting money into my pocket. Since they won't admit it, I'll just proceed with protecting my rights and suing them. I don't believe I can't win this case when all the evidence, including the contract, is complete."

"You're right. With solid evidence, they really are just handing you money."

Yan Ran waved her hand dismissively. "Send me the evidence you've kept. I'll have Lawyer Xu from Jiangxin Law Firm represent you in claiming compensation from the 4S dealership. I guarantee we'll make them pay the 'refund one, compensate three' according to the contract."

Yan Ran domineeringly pulled Ye Su into her arms. "Aren't they very arrogant? Do they think they can cheat people with impunity because they have connections in Yangcheng?

Tomorrow, I'll see just how strong their connections in Yangcheng really are. Daring to bully my man? I'll make them regret it!"

It's no wonder people say that having connections makes everything easier.

Seeing that Yan Ran intended to step in personally, Ye Su didn't believe for a second that Chilun 4S Dealership would dare to continue acting so arrogantly.

"Thank you, CEO Yan, for stepping in. You've saved me from ending up like those people on the internet who buy accident-damaged or leaking cars and have to drive them to the 4S dealership, put up a banner, and sit on the roof to protect their rights."

As he spoke, Ye Su made a 'muah' sound and planted a big kiss on Yan Ran's face while holding her.

"Oh, give it a rest." Yan Ran was happy inside, but she teased him outwardly. "Even without me, isn't there that young lady from the Li family? Given your relationship with her, I don't believe she wouldn't help you if you asked."

"Hehe—"

Yan Ran's unexpected mention of Li Mengyao left Ye Su with no choice but to offer an awkward, guilty laugh.

If it weren't for Yan Ran, he really would have had to ask Li Mengyao for help when encountering something like this in Yangcheng.

"That's not the same. If I have family here, I should definitely turn to my family for help."

What Yan Ran cared about most was having a home.

Hearing Ye Su say "family," a happy smile appeared at the corners of Yan Ran's eyes, and she stopped teasing Ye Su about Li Mengyao.

"You're such a smooth talker. Alright, send the evidence here to me. I'll have Lawyer Xu prepare, and we'll go to the 4S dealership tomorrow to demand an explanation."

"Alright."

Ye Su sent all the photos of the contract and other documents he had saved on his phone to Yan Ran's phone in one go.

After receiving the photos, Yan Ran dialed the number right in front of Ye Su.

Beep—

The call was answered after only two rings, and a calm female voice greeted Yan Ran through the phone.

"Hello, CEO Yan."

"Sorry to bother you so late, Lawyer Xu."

"Haha, no bother at all. You're too polite, CEO Yan." Xu Yaxian chuckled lightly. "I wonder what brings you to call at this hour? Is there something you need my help with?"

"It's like this: I have a friend who picked up a car at Chilun 4S Dealership today, only to discover that it was an accident-damaged vehicle..."

Yan Ran objectively recounted the sequence of events to Xu Yaxian, without adding any embellishments:

"That's roughly how it happened. My friend's demand is for a 'refund one, compensate three' settlement according to the contract terms. Do you think there's any issue with that?"

"Selling an accident-damaged car as a new one and concealing relevant information—this situation fully complies with Article 55 of our 'Consumer Rights Protection Law'. If a business operator engages in fraudulent behavior while providing goods or services, they shall, at the consumer's request, increase the compensation for the losses suffered. The amount of increased compensation shall be three times the cost of the goods purchased or the services received by the consumer. The situation your friend encountered, CEO Yan, certainly warrants a claim for 'refund one, compensate three'. However, 4S dealerships usually have their own legal departments that specialize in studying these types of cases, so their experience can be considered quite extensive. Plus, many car owners are unable to provide complete evidence when protecting their rights, so the success rate for 'refund one, compensate three' claims isn't high."

"As for the evidence, my friend has preserved everything. From the customs declaration and purchase contract to the inspection report he had a third party perform, everything is complete. I'll send it to you in a moment."

"If the evidence is complete, I have a very good chance of crushing the 4S dealership."

"Great, then I'll send all the photos to you."

"Alright."

After hanging up, Yan Ran forwarded all the photos Ye Su had sent her to Xu Yaxian with a single click.

"Tsk tsk tsk—"

On the other end, Xu Yaxian, having received the photos, clicked her tongue and shook her head.

"The evidence is irrefutable, and they've even retrieved the maintenance records. This case is a sure win."

With the evidence Yan Ran provided being so substantial, if she couldn't win this case, Xu Yaxian felt she should change professions.