357: Chapter 356 Song: Go down and keep Dad company.

Sunday morning, the designer, Xiao Liu, arrived on time.

Xiao Liu was in his mid-twenties, wearing a red Transsion polo shirt, carrying a backpack, and holding a toolbox.

After arriving, he first put on shoe covers, then followed standard procedures to measure the dimensions of every room, drawing diagrams on his tablet...

Wang Guilan stood by the side the whole time, staring at Xiao Liu's every move.

It made Cheng Song feel a bit embarrassed.

"Auntie, do you have any questions?"

Xiao Liu looked up, saw Wang Guilan's expression, and asked.

"This thing of yours..." Wang Guilan paused, "Is the radiation high?"

Hearing his mother mention the thing, Cheng Song quickly pulled her aside. He really shouldn't have let his mother come to listen in; he was truly losing face outside.

Xiao Liu's smile only stiffened slightly before returning to normal; clearly, he wasn't asked this for the first time.

He put down his tablet and took a document out of his toolbox.

"Auntie, this is a test report issued by the National Electrical and Electronic Product Testing Center. It is an official government document with legal effect. If they dared to fake it, with our traffic, once a problem arose, the people and organizations that signed off on this would all be dragged out and shot."

The word "shot" made Wang Guilan's suspicious expression soften slightly.

Cheng Song also nodded quickly; as expected of a professional, he was better at grabbing the key points than him.

"Auntie, look here. All Transsion Smart Home products have undergone strict testing, and the electromagnetic radiation is far below the national standard limit. Currently, the national standard limit is 12V per meter, while Transsion Smart Home products measure only 0.5~1.2V per meter, which is about the same as ordinary household appliances, or even a bit lower."

"Then why do some people on the internet say it exceeds the standard?"

Wang Guilan reached out, wanting to pull out her "expert" review again.

"Auntie, that video on the internet is fake. Our group's colleagues have already made a debunking video, recording the entire testing report process. You can go to the Transsion official website to watch it."

Wang Guilan took the document and flipped through a few pages. Although she recognized the characters, she didn't understand them when put together.

But seeing her son's expression, she couldn't bear to make him lose face, so... she found a new reason.

"I can believe the document, but what about the installation quality? I heard that all your installers are newbies. What if they install it wrong and there's an electrical leak?"

Xiao Liu took an employee badge out of his toolbox.

"Auntie, every one of our engineers considers the subsequent installation issues while measuring the room. Furthermore, we are Transsion-certified installation engineers. Transsion's installation team is professionally trained and holds certification. Every installation project has acceptance standards, and it is only considered complete after the user signs and confirms. After installation, there is one year of free on-site debugging service. After the service period, the product still has a corresponding warranty period."

Wang Guilan looked at the employee badge but still couldn't forget the "expert" on the internet.

"Let me think about it some more."

Xiao Liu smiled and continued measuring, but Cheng Song sighed on the side.

He knew that for his mother to be completely reassured, a single employee badge wouldn't be enough. Transsion wasn't facing just one Wang Guilan, but thousands of them.

The rumors from those distributors had already planted the seeds of doubt, and Transsion needed to present more powerful evidence to pull those seeds out one by one.

Of course, there would be many that slipped through the net!

...

After the engineer left, Wang Guilan's expression changed instantly, turning back into that stubborn old lady.

She looked at Cheng Song and said: "This thing still can't be installed."

Cheng Song, who had just sighed in relief, instantly stiffened. After all, while Wang Guilan was measuring the room, she had kept asking... asking this and that.

Fortunately, Transsion's service was indeed good, and the engineer didn't express any opinions.

"Son, did you hear what I said? Even talking about being shot, that engineer didn't say a single true word. It's all just bamboozling you!"

Cheng Song once again forcibly suppressed the anger in his heart and patiently turned his head:

"Mom, they brought out the test report and the employee badge. Everything that needed to be explained was explained clearly. What else are you worried about?"

"I just don't feel at ease."

Wang Guilan saw Cheng Song's tone and raised her voice a bit, but as she spoke, her eyes turned red, and she once again subconsciously said the most...

"Have you forgotten how your father passed away? He was cautious and careful his whole life, just afraid of encountering something unsafe. These smart home appliances look flashy, but who knows what hidden dangers are behind them? If something really happens after installing this, how can I answer to your late father? When I go down there... how can I face him?"

It was this routine again, using his father to make a point.

The anger in Cheng Song's chest surged straight to the top of his head.

The forbearance of so many days, the forced composure he had maintained in front of the engineer just now, the exhaustion of explaining to his mother over and over again, completely collapsed at this moment.

He also roared suddenly, his face flushed red, his eyes full of unbearable irritation and disappointment.

"Enough! Mom!"

Cheng Song's roar left Wang Guilan stunned on the spot, unable to recover for a long time.

After all, ever since the old man passed away, Cheng Song had never spoken to her in this tone; this was the first time.

It seems this smart home really does a lot of harm!

"The engineer explained it to you for a long time. The radiation is up to standard, the workers are professional, there is a warranty, and there is after-sales service. Every sentence was explained clearly. You let it go in one ear and out the other, not taking in a single word. On the contrary, you believe those baseless rumors on the internet, those so-called experts of unknown origin. You believe them wholeheartedly."

Wang Guilan also pointed at him angrily, her hand shaking continuously:

"Fine, fine, fine... what I say is of no use at all. Because of this smart home, you don't even acknowledge me as your mother anymore. This thing is truly harmful, Expert Wang is right! This thing is a scourge. This Transsion company is just a scam company."

Cheng Song sighed again, then took a step forward, his tone urgent and aggressive:

"You always say you're afraid I'll have an accident, afraid you won't be able to answer to my dad, so can you be reasonable? This house is for me to live in, not you. If you're really afraid of this and that every day, led by those lies, if you really can't let it go, then you might as well go down there and keep my dad company earlier."

As soon as these words were spoken, Wang Guilan's face instantly went deathly pale. Her body swayed, her lips trembled, and she wanted to say something but couldn't say a single word. Tears welled up in her eyes instantly.

There was both grievance and that stubbornness engraved in her bones.

Cheng Song watched his mother shed tears, and his heart gave a sharp tug. A flash of regret crossed his mind, but the words had already been spoken, and the accumulated frustration was still blocking his chest...

And he knew that if he didn't subdue his mother today, this matter would never end.