322: Chapter 322 Tour Guide & High-Class Nanny! Securing Client Resources! Talent from All Over the World!

Chapter 322: Tour Guides = High-End Nannies! Stabilizing Client Resources! Talent from Around the World!

With the improvement of his constitution, even the slight fatigue in his body vanished.

Su Yang handed over the task of recruiting a General Manager for Menghai Travel to the Administrative Director, Dong Zengjie.

Rongcheng's tourism industry was already quite developed, so there were bound to be many talents in the field; he just had to wait to conduct the interviews.

The handover procedures for Menghai were still in progress, but people from the parent company were handling that, so Su Yang didn't need to worry.

The next day, he went to Menghai to talk with several tour guides.

Menghai International Travel Agency originally had twenty-six employees, twenty of whom were present when Su Yang acquired Menghai.

Two had previously resigned to jump ship, one was on leave, and three tour guides were out leading groups.

To stabilize the travel agency and smoothly take over the resources left by the original Menghai, these tour guides also needed to be stabilized.

Many employees who had worked as tour guides for years possessed a large amount of client resources themselves.

The first person Su Yang sought out was naturally the most proactive female tour guide from yesterday, Deng Zhihan.

Deng Zhihan was twenty-eight years old, with naturally wavy hair, a thin build, and somewhat prominent cheekbones.

She had majored in Tourism Management as an undergraduate and had been working as a tour guide for six years since graduation.

Not only was she thin, but Su Yang also felt that her mental state wasn't very good!

Fortunately, Deng Zhihan had a cheerful and generous personality. Combined with the fact that Su Yang, the boss, made her feel comfortable and her positive impression of him, she shared some of her inner thoughts.

After chatting with several tour guides in the company, he gained a general understanding of the current situation for tour guides.

To put it bluntly, a tour guide was essentially a high-end nanny.

The advantage of this industry might be the relatively flexible time, which one could adjust themselves.

One could lead tour groups and travel through many tourist attractions.

But correspondingly, income was impossible to control...

Most of a tour guide's business was concentrated in the peak season.

During the peak season, they were busy to the point where their feet barely touched the ground. They had to lead groups the whole way, queue up, wait for buses... and if they encountered difficult guests or emergencies, they'd lose even more sleep.

It was impossible to have three regular meals a day, and lack of sleep was the norm.

They were lucky if they could get six hours of sleep a day!

But when the off-season arrived, they would become so idle they'd start to panic.

Even if there was a bit of business, the travel agency would prioritize assigning it to senior tour guides.

Since tour guides had almost no base salary, they earned money in the peak season to spend in the off-season!

Many tour guides couldn't last long and would simply resign.

Especially in the past year, with the entire tourism industry experiencing a cliff-like drop, their anxiety had only deepened.

Su Yang briefly looked over the abilities of these tour guides and found that their overall level was quite good.

This was true regarding management, interpersonal communication, and problem-solving skills!

Placed in other companies with a little training, they would certainly be more than capable of holding grassroots management positions.

After understanding these circumstances, Su Yang found Ye Qinghong to discuss raising the tour guides' salaries.

“This is the case for almost all tour guides in travel agencies!” Ye Qinghong explained in a low voice. “It's to make them work hard to improve their performance.”

“I know!” Su Yang nodded.

Seeing Su Yang's persistence, Ye Qinghong decisively yielded: “The boss has already raised the base salary to one thousand. Should we give them another thousand?”

“Let's make it two thousand!” Su Yang thought for a moment. “Raise the base salary by another two thousand, so it reaches three thousand. That should do it!”

Ye Qinghong whispered, “Boss, our travel agency hasn't made much money in the last two months!”

“It’s fine. We only have a few tour guides, right? I can afford to lose this small amount of money!”

Out of the twenty-plus employees in the travel agency, there were five tour guides; this ratio was already quite high.

But five tour guides taking an extra three thousand each month only added fifteen thousand in expenses!

Su Yang didn't care about such small change anymore!

“Alright then!”

Seeing that the big boss wasn't afraid of spending money, Ye Qinghong naturally had no reason to object.

He told Su Yang these things mainly because he knew the boss wasn't an industry insider.

The boss had just given him a raise; he still had to provide the reminders he ought to give!

Sure enough, hearing that Su Yang was going to raise their base salary again, the tour guides were all very happy.

Since Jufan Holdings acquired the agency, the company not only paid for their social security but also raised their base salary to three thousand... their loyalty to the company shot up!

As for the other regular employees, they would certainly have to wait until the company made a slight profit before getting a raise.

Although Su Yang was generous, he wouldn't just give employees raises randomly at this stage!

But if they did well, Su Yang certainly wouldn't mind giving more bonuses.

Raising the tour guides' salaries, besides feeling that their work pressure was high, was also because they directly served the tourists. The service experience they brought to customers was very important, and it was also to stabilize client resources.

After the financial handover was completed and taken over by people from the parent company, Su Yang transferred another five million into Menghai's account to support its development!

As for Menghai's finances, they were naturally taken over by trustworthy people arranged by the parent company.

From the parent company to the subsidiaries, Su Yang had many financial personnel under his command, and quite a few had a loyalty level of 90; he could pick and choose as he pleased.

Seeing the five million in the account, Ye Qinghong could only marvel that large companies were indeed wealthy and powerful!

At the same time, he became more determined to work hard at the travel agency.

Once the matters at Menghai were somewhat settled, Shen Yunxiao from Yanhu Vocational School began arranging video interviews for Su Yang!

Before the video interviews, Su Yang briefly looked over their interview materials.

Among these people, some were domestic Master's and PhD students.

Some were working domestically in fields such as human resources, market research, and user experience design.

In fact, there was no shortage of people from relatively well-known enterprises!

There were also psychological counselors from top-tier domestic psychological counseling firms, as well as two management-level staff.

There were even those currently working in psychological research institutions abroad, or similarly engaged in psychological counseling work.

Su Yang couldn't help but nod as he looked through these materials.

Shen Yunxiao's network was truly not bad, and she was very serious about her work.

It could be seen from these over one hundred sets of interview materials from 'all over the world' that Shen Yunxiao had done her best for him, her boss!

He even had the illusion that Jufan Holdings was about to step out of the country and go global!

Due to the time difference between home and abroad, Su Yang first interviewed the domestic high-achievers, starting with the largest group: the graduate students.

He wanted to know what the overall level of these graduate students was, and then recruit talent from among them!

After all, he wasn't familiar with the psychology profession, so he couldn't be like he was when recruiting at Spark Media, where he dared to tell the interviewees the results directly!

For every person he interviewed, the questions Su Yang asked were very superficial.

But he would quickly use his investigation ability to record the other party's ability, talent, moral standards, and salary and benefit requirements!

Although he had the Photographic Memory talent, having a spreadsheet made it more convenient to filter through them.

His goal was simple.

To recruit a group of excellent counselors and teachers who specialized in psychology for Yanhu Vocational School!

He planned to open a psychology major at the school.

He also wanted to recruit a group of research-oriented talents in psychology to make some use of the school's scientific research buff!

Finally, it was to recruit talent for his own psychological counseling company!

Overall, the talents recommended by Shen Yunxiao were relatively capable; the 'fakes' were only a minority.

Su Yang also found two people with scientific research talent, both of whom had three-star research talent.

By evening, Su Yang interviewed a Chinese national working at a psychological counseling institution in the USA. The moment he saw him, Su Yang became a bit more serious again!